We are in a business age where cost-cutting is part of the initiative to enhance the delivery of service. And that applies to the world of IT as well, as more and more managed service providers are taking on larger portions of IT operations for all kinds of businesses. In many cases, they handle all IT services.
This is where remote monitoring management comes in. There are great benefits to handing over control of IT operations to the right managed service provider to care for a wide range of technologies, including servers, desktops, mobile devices, and network systems. This is usually done in the form of remote monitoring software and it can streamline a business’s entire operation.
Let’s delve into what exactly remote monitoring software is and why adding it to your IT plan is a good move.
What is Remote Monitoring Software?
In its simplest form, remote monitoring software uses embedded tools within your IT equipment to track and collect data. This data is then organized into activity reports that the managed service provider (MSP) can respond to by taking action on possible issues that arise. This can pre-empt large-scale problems by remotely fixing them with the IT equipment. You can have a problem resolved before you even know it exists, saving your business from extended downtime and increasing efficiency.
Why Add Remote Monitoring Software to Your IT Systems?
Aside from adding quick response times to actionable reporting, there are several other reasons to include remote monitoring software in your IT plan:
– Enhanced Security – Just about any business can be the target of nefarious cyber activity, which can cost thousands of dollars of operational revenue. Remote monitoring software can detect cyber activity as it tracks the system. Early detection can limit the damage and restore affected areas quickly.
– Automated Routine Maintenance – Conducting maintenance on IT systems can be a major strain on company resources but with remote monitoring software, these can be fully automated to save you time and keep your business focused on your customers. Plus, with 24/7 remote monitoring coverage, maintenance or problems can be addressed during off-business hours.
– Tragedy Recovery – Fast and efficient backups save important data, whether it’s individual files or whole servers so that emergency recovery is close at hand. A full recovery can save time and protect you from debilitating financial loss.
– IT Health-Watch – As it functions, remote monitoring systems gather data about the IT infrastructure under its watch. As this data is reviewed during regular intervals, the system can identify trends and determine the necessary action needed to protect the system’s health. So issues that arise can be dealt with automatically in many cases, without disruption to user efficiency or business operations.
The benefits of adding remote monitoring software to your IT systems are too great to ignore. For more information about how your business can take advantage of this automated technology, consult with the IT specialists at Longhurst Consulting.
